Track Your Order
Once your order has been shipped, you will receive an email from us with your tracking number and a direct link to monitor your package’s delivery status. Additionally, you can enter your tracking number at the following link to stay updated: AfterShip Tracking.
Tracking Information
Email Notification: Each order includes a shipment confirmation email containing your tracking number and tracking link.
Tracking Portal: Customers may also manually enter their tracking number via the AfterShip Tracking portal for real-time updates.
Multiple Shipments
Split Orders: In some cases, your order may be shipped in multiple packages.
Tracking Numbers: If this occurs, you will receive a separate tracking number for each shipment, and you will be notified promptly of these details.
Customer Support
Assistance: If you have questions or require additional support regarding your shipment, please contact our customer support team at contact@tumahome.com or +1 305-317-4569.
Support Hours: Available Monday – Saturday, 7 AM – 9 PM (ET), excluding holidays.
At Tuma Home, we strive to make it easy and convenient for you to track your order and stay informed about your delivery.