Terms and Conditions

Welcome to Tuma Home (“we”, “us”, or “our”). By accessing or using our website https://tumahome.com/, you agree to be bound by these Terms and Conditions. Please read them carefully before using our services. If you do not agree with any part of these terms, please do not use our website.

1. Use of Website

You must be at least 18 years old or have the permission of a parent or guardian to use this site. You agree to use the website for lawful purposes only and not for any illegal or unauthorized activity.

We reserve the right to refuse service, terminate accounts, or cancel orders at our sole discretion, including, without limitation, if we believe that customer conduct violates applicable laws or is harmful to our interests.

2. Product Information and Availability

We strive to provide accurate and up-to-date product information, including descriptions, images, sizes, and prices. However, we do not guarantee that all details are free from errors. We reserve the right to correct any errors, inaccuracies, or omissions at any time without prior notice.

Product availability is not guaranteed. We may discontinue products or change inventory at any time.

3. Pricing and Taxes

All prices are listed in U.S. Dollars (USD).

The total cost of payment on Tuma Home comprises:

  • Item Price: The price of each item is clearly displayed next to the product. Selecting a different size or style may affect the price, but any changes will always be shown before you proceed to checkout.
  • Shipping Fee: Shipping charges depend on your delivery address and will be calculated at checkout. For more details, please refer to our Shipping Policy.
  • Tax:

+ Sales Tax:
Florida (Automatic based on customer location), shipping charges are not subject to sales tax.
Other states and international orders are not subject to this tax.
+ Other Taxes: Other taxes and fees are included in the sales price and shipping charges. Customers are not responsible for any additional taxes and fees.

No membership fee: This website does not charge any fees for registration and use of a member account.

No hidden fees: We guarantee no hidden fees. You’ll only be charged for the item price and shipping – nothing more. There are no surprise costs or extra charges at checkout. Our pricing is fully transparent, so you can shop with confidence knowing exactly what you’re paying.

4. Orders and Payments

When you place an order, you agree to provide current, complete, and accurate billing and shipping information. We accept PayPal and major credit cards: MasterCard, Visa, American Express, and Discover. Read Payment Methods.

Placing an order does not guarantee acceptance. We reserve the right to cancel or limit quantities on any order. If your payment is declined or flagged for fraud, the order will not be processed.

5. Shipping and Delivery

Shipping costs, methods, and estimated delivery times are outlined on our Shipping Policy page. All delivery times are estimates and not guarantees. We are not liable for delays due to carriers or unforeseen circumstances.

Risk of loss and title pass to you upon delivery of the products to the carrier.

6. Returns and Exchanges

We want you to love your shoes! Please refer to our Return and Refund Policy for full details on return eligibility, timeframes, and procedures.

In short:

  • Returns must be initiated within 30 days of delivery.
  • Items must be in new, unused condition.
  • Tuma Home accepts returns/exchanges for both defective and non-defective products.
  • Customers are not responsible for return shipping costs for return products. Prepaid return label to customer via purchase email.
  • Refunds are processed after product inspection.

We reserve the right to deny returns that do not meet our policy requirements.

7. Intellectual Property

All content on this website, including images, logos, graphics, product names, and text, is our property or licensed to us and is protected by intellectual property laws. You may not use, reproduce, or distribute any content without our prior written permission.

8. Limitation of Liability

To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, or consequential damages arising from your use of or inability to use the site or any products purchased through it.

All products are provided “as is” and “as available” without warranties of any kind unless otherwise stated in writing.

9. User Accounts and Security

If you create an account on our website, you are responsible for maintaining the confidentiality of your password and for all activities under your account. We are not liable for any unauthorized access or use of your account.

10. Third-Party Links

Our website may contain links to third-party websites. These links are provided for convenience only. We do not endorse or assume responsibility for the content, policies, or practices of any third-party sites.

11. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law principles. Any disputes shall be resolved exclusively in the state or federal courts located in Florida.

12. Hosting and Ecommerce Platform

Our store is hosted on WordPress, which provides the online ecommerce infrastructure we use to offer our products and services to you.

13. Personal Information

Your submission of personal information through this site is governed by our Privacy Policy. We take steps to secure your data, but cannot guarantee absolute security.

14. Modifications

We reserve the right to update or modify these Terms and Conditions at any time. Changes will be posted on this page with the updated effective date. Your continued use of the website after changes constitutes your acceptance of the revised terms.

15. Contact Us

If you have any questions about these Terms and Conditions, please contact us at:

Tuma Home

Address: 1800 NW 20th St, Miami, Florida 33142, United States.

Phone: +1 305-317-4569

Email: contact@tumahome.com

Effective Date: Jun 18, 2025