Billing & Payment Policy
Welcome to Tuma Home’s Billing & Payment Policy: This page outlines the policies and guidelines that apply to the use of Tuma Home’s billing services.
1. Payment Invoice
Currency Unit: USD ($).
– Item Price: The price of each item is clearly displayed next to the product; selecting a different size or style may affect the price, but any changes will always be shown before you proceed to checkout.
– Shipping Fee: Shipping charges are fixed, regardless of your shipping address, or the number or size of your packages, and are calculated at checkout; for more details, see our Shipping Policy.
– Sales Tax: Applicable sales tax is calculated automatically at checkout in accordance with our Tax Policy.
No Membership Fee: We do not charge any fees for registration or use of a member account.
No Hidden Fees: We guarantee no hidden fees; you will only be charged for the item price and shipping, nothing more; our pricing is fully transparent so you always know exactly what you are paying.
2. Accepted Payment Methods
Tuma Home accepts 2 popular payment methods:
PayPal Account.
Debit/Credit Card: We accept major credit and debit cards including MasterCard, Visa, American Express, and Discover; for more details, see our Payment Methods page.
Timing of Payment: The total amount will be charged immediately after you complete checkout; a purchase confirmation email will be sent to your purchase email once payment is processed.
3. Refunds and Returns
Order Cancellation: Refunds are available for any order canceled by the buyer within 24 hours of purchase; orders cannot be canceled after this 24-hour window, see our Modify/Cancel page for details.
Returns: Returns are gladly accepted in accordance with our Return and Refund Policy; please refer to that page for detailed instructions on our return process.
4. Use of Website
Eligibility: You must be at least 18 years old or have the permission of a parent or guardian to place an order on this website.
Rights Reserved: We may refuse orders, terminate accounts, or cancel orders at our discretion if we believe customer conduct violates applicable law or harms our interests.
5. Product Information and Availability
Accuracy of Information: We strive to provide accurate and up-to-date product information including descriptions, images, dimensions, and prices, but we do not guarantee that all details are error-free; we reserve the right to correct errors, inaccuracies, or omissions without prior notice.
Availability: Product availability is not guaranteed; we may discontinue items or update inventory at any time.
6. Amendments
Policy Updates: Tuma Home reserves the right to modify or update this Billing & Payment Policy at any time; changes take effect immediately upon posting on this page.
7. Billing Support
Order Confirmation: Upon placing an order, you will receive an email confirmation with your order details and billing information.
Billing Cycle: For one-time orders, billing occurs at the time of purchase.
Billing Errors: If you experience any billing errors, please contact Tuma Home’s customer support team immediately.
Contact Information: Email: contact@tumahome.com | Phone: +1 305-317-4569.
Support Hours: Customer support is available Monday – Saturday, 7 AM – 9 PM (ET), excluding holidays.
Thank you for choosing Tuma Home: By using Tuma Home’s billing services, you acknowledge and agree to the most current version of these terms and conditions.