Billing Terms and Conditions
Welcome to Tuma Home’s Billing Terms and Conditions. This page outlines the policies and guidelines that apply to the use of Tuma Home’s billing services.
1. Payment Invoice
Currency Unit: USD ($)
The total cost of payment on Tuma Home comprises:
- Item Price: The price of each item is clearly displayed next to the product. Selecting a different size or style may affect the price, but any changes will always be shown before you proceed to checkout.
- Shipping Fee: Shipping charges depend on your delivery address and will be calculated at checkout. For more details, please refer to our Shipping Policy.
No tax: Please note that Tuma Home does not impose taxes on any country or item.
No membership fee: This website does not charge any fees for registration and use of a member account.
No hidden fees: We guarantee no hidden fees. You’ll only be charged for the item price and shipping – nothing more. There are no surprise costs or extra charges at checkout. Our pricing is fully transparent, so you can shop with confidence knowing exactly what you’re paying.
2. Accepted Payment Methods
+ The total amount will be charged immediately after you complete the payment.
+ A purchase confirmation email will be sent to your purchase email after the payment amount is charged.
At Tuma Home, we offer two convenient payment options for our valued customers:
- PayPal Account: Make payments securely using your PayPal account, ensuring a straightforward transaction process.
- Debit/Credit Card: We accept major credit and debit cards, including MasterCard, Visa, American Express, and Discover. For further details, please consult our Payment Methods page.
3. Refunds and Returns
We prioritize customer satisfaction and have established guidelines for refunds:
- We will initiate a refund for any order canceled by the buyer within 24 hours of the initial purchase. Please note that orders cannot be canceled after this 24-hour window. Read more at the Modify/Cancel page.
- Returns are gladly accepted in accordance with our Return And Refund Policy. For detailed information on our return process, please refer to our Return and Refund Policy page.
4. Billing Support
Order Confirmation: Upon placing an order on Tuma Home’s website, you will receive an email confirmation containing your order details and billing information.
Billing Cycle: For one-time orders, billing occurs at the time of purchase.
Billing Errors: If you encounter any billing errors, please contact Tuma Home’s customer support team immediately for assistance.
Contact Information: If you have any billing questions or concerns, please reach out to Tuma Home’s customer support team at email: contact@tumahome.com or phone: +1 305-317-4569.
Support Hours: Our customer support team is available 7 am – 9 pm Eastern Time/Monday – Saturday (excluding holidays) to assist you with any billing inquiries.
5. Amendments
Changes to Terms: Tuma Home reserves the right to modify or update these billing terms and conditions at any time. Any changes will take effect immediately upon being posted on this page.
By using Tuma Home’s billing services, you acknowledge and agree to adhere to the most current version of these terms and conditions.
Thank you for choosing Tuma Home.