Privacy Policy

Welcome to Tuma Home. Your privacy is very important to us. This policy explains how we collect, use, and protect your personal information when you visit or make a purchase on our website.

1. Information We Collect

We collect two main types of information:

  • Device Information — such as your browser, IP address, time zone, and browsing behavior.
  • Order Information — including your name, email, billing and shipping address, phone number, and payment details when you place an order.

This information helps us process your purchase, ensure secure delivery, and improve our website experience.

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders.
  • Communicate with you about your purchase.
  • Detect and prevent fraud or unauthorized transactions.
  • Improve website performance and user experience.
  • Provide personalized product recommendations or promotions (if you opt in).

3. Sharing Your Information

We share your personal information only when necessary to operate our store and provide services to you:

  • Service Providers: Payment processors (PayPal), shipping carriers (USPS, UPS, FedEx), and analytics tools (Google Analytics).
  • Legal Compliance: If required by law or a valid government request.

We never sell or rent your information to third parties.

4. Cookies and Analytics

Tuma Home uses cookies and analytics tools to enhance your browsing experience and analyze traffic.
You can manage or disable cookies through your browser settings.
Learn more about cookies at www.allaboutcookies.org.

5. Data Security

We use SSL encryption and secure servers to protect your personal and payment information during transmission and storage.
All payments are processed through PCI DSS–compliant gateways (such as PayPal).
While no online system is completely risk-free, we continuously monitor and update our security practices to safeguard your data.

6. Data Retention

We keep your order and account data for up to 12 months for recordkeeping, fraud prevention, and legal compliance.
You may request deletion of your data by contacting us at contact@tumahome.com.

7. Your Rights

You may:

  • Request access to the personal information we hold about you.
  • Request correction or deletion of inaccurate or outdated data.
  • Opt out of marketing emails at any time by clicking “unsubscribe” in our messages.

8. Children’s Privacy

Our website is intended for customers 18 years or older.
We do not knowingly collect personal information from minors.

9. Changes to This Policy

We may update this Privacy Policy to reflect operational or legal changes. The latest version will always be available on this page, with an updated effective date.

10. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at contact@tumahome.com or by mail using the details provided below:

Tuma Home

Address: 1800 NW 20th St, Miami, Florida 33142, United States.
Email: contact@tumahome.com
Phone: +1 305-317-4569